gavel Terms of Service

Clear terms.
No surprises.

We've written this to be simple, fair, and transparent — so you know exactly how FlowAIsys works before you start.

We’ve designed these terms to be fair, balanced, and aligned with how the system actually works.

A mutual agreement between you and FlowAIsys — not a legal trap.

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Last updated: March 2026  ·  Questions? [email protected]

Our commitment

What you can expect from FlowAIsys

These are our obligations to you — not just features, but promises.

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Reliable system execution

We maintain and operate the workflows you've configured with consistency and care.

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Secure handling of your data

Your data is protected with enterprise-grade encryption and accessed only for your workflows. See our Privacy Policy →

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Transparent setup & operation

We explain exactly what we're doing, how it works, and why — before anything starts.

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Support during onboarding

We walk you through setup, answer questions, and ensure your workflows run as intended.

Your responsibilities

What we expect from you

A healthy workflow requires both sides showing up properly.

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Provide accurate workflow details

The better the context you give us during onboarding, the more precisely the system performs.

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Review outputs before approval

FlowAIsys generates outputs for your review — nothing is finalised without your explicit sign-off.

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Use the system responsibly

Don't use FlowAIsys for illegal activity, spam, or anything outside your authorised professional workflows.

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Maintain account security

Keep your credentials private. You're responsible for all activity that occurs under your account.

The system

How FlowAIsys works

So you're never unclear on what's happening under the hood.

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We automate workflows using official APIs

FlowAIsys connects to your tools (Gmail, Calendar, Slack, etc.) via officially sanctioned OAuth APIs — no scraping, no unsafe access.

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You approve before execution

The system prepares outputs and surfaces them for your review. Nothing is sent, scheduled, or acted on without your approval.

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We integrate with your tools — not replace them

FlowAIsys layers on top of the tools you already use. Your existing stack stays intact — we just make it work smarter.

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Important

AI limitations

AI is powerful — but not perfect. Designed for real-world workflows where coordination complexity exists.

The system assists execution — it does not replace human judgment.

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AI may not be 100% accurate. Outputs are probabilistic — always review before acting on them.

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All outputs should be reviewed. We design every workflow to surface outputs to you first — not act on them automatically.

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Quality depends on the inputs you provide. Accurate workflow context and connected data improves system performance significantly.

Fees

Pricing & payments

Pricing is defined upfront — no hidden fees or unexpected charges.

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Service fees

One-time Setup and Calibration Fee of ₹35,000. Ongoing Maintenance Subscription of ₹12,000/month or ₹1,20,000/year (prepaid annual rate saving ₹24,000, equivalent to paying for 10 months and getting 2 months free).

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Volume cap & overages

Monthly and annual subscriptions include up to 2,000 processed messages/emails per month. Volumes exceeding this limit are billed transparently at ₹2 per email.

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Refund & calibration policy

Setup and Calibration fees are strictly non-refundable once onboarding and calibration have commenced, as they cover direct engineering and tuning labor. Recurring subscription charges are non-refundable mid-cycle.

Privacy

Data & access sovereignty

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Your data is protected by regional residency and self-hosting boundaries.

You own your data. If you self-host using Docker or n8n, 100% of your data stays inside your private VPS. For managed cloud, we pin your data strictly to your local jurisdiction (AWS Mumbai / GCP Pune for India, Frankfurt for EU, US-East for US, Toronto for Canada). We never sell, share, or train models on your data.

Scope

What we don't control

We're honest about what's outside our hands.

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Third-party tool outages (Gmail, Google, Slack, Microsoft, etc.)

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Errors caused by inaccurate or incomplete inputs from your side

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Breaking changes in external APIs (Google, Microsoft) outside our control

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Internet connectivity or infrastructure issues on your end

Responsibility

Limits of responsibility

We’re responsible for delivering the system safely — but final decisions always remain with you.

We warranty that we implement reasonable technical and organizational security safeguards (including AES-256 GCM encryption, KMS envelope key segregation, and ZDR RAM-only pipelines) to safeguard personal data in compliance with India's DPDP Act 2023, GDPR, CCPA, and PIPEDA.

However, we are not liable for indirect losses, missed opportunities, or decisions made based on system outputs. For self-hosted instances, security and access monitoring remain your sole liability. For managed services, our maximum collective liability for security breach damages is capped at the fees paid in the 12 months preceding the claim, subject to mandatory statutory penalties under governing laws.

Access

Account access & termination

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7-day cancellation policy

Cancel your monthly subscription at any time with a 7-day written notice. Annual subscriptions can be cancelled prior to renewal (minimum 7 days before renewal date).

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We may suspend misuse

We reserve the right to suspend accounts that violate these terms, use the platform for harmful activity, or threaten the security of our system.

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Data access after termination

After termination, you may request a copy of your data within 14 days. After 30 days, all data is permanently deleted from our systems.

"Clear expectations before you start means fewer surprises, smoother delivery, and a better outcome for everyone."

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Questions before getting started?

We'll explain exactly how these terms apply to your specific workflow — clearly, directly, and without jargon.

If anything here is unclear, we’re happy to walk you through it.